Flowers Hatton Cookie Policy

Our Commitment to Transparency in Cookie Use

At Flowers Hatton, we are dedicated to providing a seamless and enjoyable online shopping experience for our customers. To achieve this, we utilize cookies and similar technologies on our website. This Cookie Policy is designed to provide you with clear and detailed information about what cookies are, the categories of cookies we use, and your options for managing cookie preferences while ordering from Flowers Hatton online.

What Are Cookies?

Cookies are small text files that are placed on your device—such as your computer, tablet, or smartphone—when you visit a website. These files are stored by your web browser and allow the website to remember information about your visit, such as your login details, preferences, and activity. Cookies help enhance your browsing experience by making your interactions with the website smoother and more personalized.

Categories of Cookies Used by Flowers Hatton

We use several categories of cookies on the Flowers Hatton website:

• Essential Cookies: These cookies are necessary for the proper functioning of our website. They enable core features such as secure log-in, shopping cart functionality, and checkout processes. Without these cookies, certain areas of our website may not work correctly. For example, when you add flowers to your basket and proceed to checkout, essential cookies ensure that your order information is retained throughout your session.
• Analytics Cookies: Analytics cookies help us understand how visitors interact with our website. These cookies collect information such as which pages are visited most often, how customers navigate through the site, and where users may encounter issues. By analyzing this data, we can continuously improve our website’s performance and ensure a more user-friendly experience for all of our online customers. The information gathered through analytics cookies is generally anonymized and used for statistical purposes only.
• Marketing Cookies: Marketing cookies are used to provide you with advertising that is relevant to your interests. They help us understand your preferences to deliver personalized offers and promotions related to Flowers Hatton products. These cookies may remember your previous visits, and, in some instances, share this data with third-party partners to tailor advertising both on our website and across other platforms. This helps us ensure that the marketing content you see is meaningful and helpful to you.

How Cookies Enhance Your Shopping Experience

Cookies play a crucial role in enabling important website features and ensuring a smooth and secure shopping experience for Flowers Hatton customers. They support functions such as maintaining your shopping basket, securely processing your flower orders, and providing personalized product recommendations. By using cookies, we can also quickly address technical issues, making sure your time spent on our site is both efficient and hassle-free.

Managing Your Cookie Preferences

At Flowers Hatton, we respect your right to privacy and control over your personal information. When you visit our website for the first time, you will be presented with a cookie banner that allows you to accept or decline non-essential cookies. You can also adjust your preferences at any time by accessing your browser’s settings or the cookie management section on our website. Most modern browsers give you the option to block, delete, or restrict cookies. Please note that disabling essential cookies may impact the functionality of our website and limit your ability to place orders online.

Updates to This Policy

We may update our Cookie Policy from time to time to reflect changes in technology, legislation, or our business operations. We encourage you to review this policy regularly to stay informed about how we use cookies to enhance your Flowers Hatton online shopping experience.

Contacting Us

If you have any questions or require further information about how Flowers Hatton uses cookies, please refer to our website's privacy section or use the contact form provided on the site. Your satisfaction, security, and trust remain our highest priorities.